Lean Six Sigma IT

This program is geared toward organizations and those who want to streamline MIS and IT functions in order to improve customer satisfaction. Our IT training is taught over four days. There are no prerequisites for enrollment in this Lean Six Sigma IT course. Read on to learn more about this program!

Key Learning Goals of Lean Six Sigma IT:

  • Understand important things that need to be measured in engineering situations
  • Understand opportunity areas to improve quality and speed
  • Recognize the important differences in software among Six Sigma applications
  • How to detect the highest error-prone areas within the discipline
  • Understand the big areas to control within maturity frameworks (ITIL and CMM)
  • Succeeding and controlling the SDLC without imposing delays
  • Overcome the notorious “not invented here” syndrome
  • How to use the repetitive DMADV techniques within the SDLC
  • Embracing Six Sigma within the MIS/IT space

Software Topics Taught in Lean Six Sigma IT:

  • The application of Six Sigma doctrines and tools within CMM frameworks
  • Using Six Sigma within ITIL & CobiT governance contexts
  • Applying Six Sigma methods for Iterative Software Development Lifecycles (SDLC)
  • Applying the DMAIC method for software product engineering
  • Applying the DMAIC method for package creation or custom deployments
  • Using QFD, DFSS and Kano Analysis to create software
  • Embracing Six Sigma within the MIS/IT space
  • Six Sigma techniques for the IT Project Manager


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Schedule of content over 4 days:

  • Lean Flow
  • Overview of Six Sigma
  • Constraint Management
  • Comprehending the Voice of the Customer
  • Important-To’s in Requirements Gathering
  • Root Cause Methods
  • Analysis of Failure-Mode Effect
  • CMMi and Six Sigma
  • Software Creation for Lean
  • DMAIC process for Software Engineering
  • Creating Software utilizing DMADV
  • Queue Modeling
  • Quality Function Distribution
  • IT Governance and Six Sigma
  • IT Project Management and Six Sigma
  • Foundations of BPM
  • Methods to Gain Acceptance

Our courses are taught by top quality Lean Six Sigma and IT instructors with industry experience, and provide students the necessary classroom training and real-world experience in Software Application Development and IT Management. We focus on teaching students how to integrate precise Six Sigma Lean tools for maximum performance, and how to incorporate Business Process Management within these programs.

There are many fringe benefits to enrolling in this program!

  • Free coffee and lunch served at most locations
  • Professional student notebooks issued
  • Open floor for discussion
  • Reduced price for on-site consulting services

There is a great need to manage and sustain a company’s information assets within the world of IT. From creating software through Agile and Lean methods to governance frameworks, Lean Six Sigma is a powerful model providing value in the IT industry.

Sign up for our Lean Six Sigma IT training class today!


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